Privacy policy

Terms of Service

Last updated: December 1, 2025

Overview

Welcome to Endless Scales. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

Store Eligibility

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You may not use our products for any unlawful or unauthorized purpose.

Live Animal Purchases

Purchasing live animals from Endless Scales signifies that you understand the responsibilities of proper reptile care. Endless Scales is not responsible for improper husbandry, setup, or care after the animal arrives.

All live animal sales are final and subject to our Refund & Return Policy.

Animal Health & Care

We guarantee that all animals leave our facility healthy and accurately represented to the best of our ability. Genetics, sex, temperament, or future coloration cannot be guaranteed unless specifically stated.

Once an animal is shipped or picked up, all responsibility for care transfers to the customer.

Product & Supply Purchases

We make every effort to display product details as accurately as possible. Endless Scales is not liable for color variations, manufacturer changes, or differences in appearance.

Defective product returns are covered under our Refund & Return Policy.

Pricing & Availability

Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable to you or any third party for modifications, price changes, or discontinued items.

Shipping Terms

All orders are shipped to the address provided by the customer. Endless Scales is not responsible for incorrect addresses, carrier delays, lost packages, or weather-related issues.

If shipping protection was purchased, claims must be filed through the carrier or third-party protection provider.

Prohibited Uses

You may not use our site or products for:

Illegal activities
Harassment or abuse of others
Harmful or malicious attempts to disrupt the website
Violating laws, regulations, or intellectual property rights

Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content on this site is for general guidance only.

Limitation of Liability

Endless Scales is not liable for any injury, loss, or damage of any kind arising from the use of our products, animals, or services, including but not limited to husbandry mistakes, improper setups, or misuse of supplies.

Indemnification

You agree to indemnify and hold harmless Endless Scales, its owners, employees, and affiliates against any claims arising from your use of our products, animals, or website.